Case_05
Línea Directa, a leading insurance provider in Spain with over 2.2 million customers, sought to strengthen its field operations. We developed mobile tools for technical assistance and vehicle appraisal services, deployed on over 1,000 devices. The solution included:
Field Appraisal Tools: Fast and structured vehicle assessment
Incident Reporting & Task Management: Real-time service tracking and support
Integrated with Lotus Notes, the system optimized field technician workflows and ensured seamless communication between teams.