Case_18
El Corte Inglés Viajes is the travel division of Spain’s largest department store group. Alhambra implemented a WhatsApp-based conversational assistant for the agency. This AI agent engages users to understand their travel preferences and needs, then proposes a personalized itinerary. The system allows direct booking of hotels and transportation, simplifying the entire travel planning process and significantly improving lead conversion.
Travel
Alhambra built a conversational travel assistant to drive conversions through tailored itinerary recommendations and streamlined bookings via WhatsApp.